Northland Tech Solutions (NTS)

Domain: northlandtechsolutions.com Type: Managed Service Provider / IT Solutions / Low Voltage Contractor Base: Kansas City, Missouri Target: Small to mid-tier local businesses


Vision

Custom, right-sized IT solutions using cost-effective bare metal infrastructure. Not over-provisioned datacenter overkill—scalable boutique architectures that match actual business needs.

Core Message:

“Leave the datacenters to mega corporations. Save the planet (and your budget) with infrastructure scaled to what you actually need.”


Value Proposition

Traditional MSPNTS Approach
Cookie-cutter solutionsCustom-tailored architecture
Expensive cloud overheadRight-sized bare metal
Ticket clearersTrue IT partnership
Reactive supportProactive best practices

Key Differentiators:

  • Community-driven, local business focus
  • RPi clusters, reliable refurb hardware, scaled solutions
  • Best practices, fallbacks, contingency planning baked in
  • Not just clearing tickets—making technology productive

Service Lines

1. Managed IT Services (MSP)

  • Full IT operations management
  • Network monitoring & maintenance
  • Security & compliance
  • Help desk / support
  • Backup & disaster recovery

2. VPS & Cloud Services

  • VPS acquisition & rollout
  • Hosting management (Hostinger, etc.)
  • ISP partnerships for end-to-end backbone
  • Hybrid cloud architectures

3. Low Voltage Cabling (Bread & Butter)

  • Fiber optic installation
  • Structured cabling (Cat6/6a, etc.)
  • Unstructured cabling
  • Low voltage lighting controls
  • IT infrastructure cabling
  • Datacenter cabling contracts

4. Custom Infrastructure

  • On-site bare metal solutions
  • RPi clusters for specific workloads
  • Edge computing deployments
  • Scalable architectures

Website Requirements

Aesthetic

  • Vibe: Top-tier IT firm, professional, trustworthy
  • Colors: Blues, grays, clean whites (corporate but not sterile)
  • Tone: Expert but approachable, partnership-focused

Pages Needed

  1. Home - Hero, services overview, trust signals, CTA
  2. Services - Detailed breakdown of each service line
  3. About - Story, team, values, local KC focus
  4. Industries - Verticals we serve
  5. Case Studies - Success stories (placeholder for now)
  6. Contact - Form, phone, location
  7. Client Portal - Login for existing clients

Client Portal Features

  • Secure login/authentication
  • Ticket submission & tracking
  • SLA dashboards
  • Invoice/billing history
  • Documentation/knowledge base access
  • Service status monitoring

Custom CRM (Integrated)

  • Client database
  • Contact management
  • Service history
  • Contract/SLA tracking
  • Agentic task scheduler
  • Ticketing system with SLA enforcement
  • Automated follow-ups
  • Reporting & analytics

Business Plan Outline

Executive Summary

MSP + Low Voltage contractor serving KC Metro small-mid businesses with right-sized, cost-effective IT solutions.

Market Analysis (Research Needed)

  • KC Metro business demographics
  • Competitor analysis (existing MSPs)
  • Low voltage contractor landscape
  • Datacenter construction activity (opportunity for cabling contracts)
  • Pricing benchmarks

Revenue Streams

StreamModelNotes
MSP ContractsMonthly retainerPer-seat or tiered
VPS/HostingMonthly + markupReferral bonuses possible
Low VoltageProject-basedBid contracts
Hourly SupportT&MBreak-fix, overflow
Hardware SalesMarkupCustom builds, equipment

Partnership Opportunities

  • ISPs (end-to-end backbone packages)
  • Hosting providers (referral programs)
  • Hardware suppliers
  • Other contractors (electrical, construction)
  • Software vendors

Growth Strategy

  1. Phase 1: Establish low voltage cabling revenue (cash flow)
  2. Phase 2: Build MSP client base from cabling relationships
  3. Phase 3: Expand service offerings, hire technicians
  4. Phase 4: Partner acquisition for scaling

Investor/Partner Pitch Points

Why NTS:

  1. Datacenter boom = massive low voltage demand
  2. SMB underserved = big MSPs ignore small clients
  3. Right-sized solutions = cost advantage over cloud
  4. Local focus = relationship-driven sales
  5. Integrated tech = custom CRM/portal = operational efficiency

What We Need:

  • Business partner (operations/sales focus?)
  • Initial capital for tools, vehicle, insurance
  • Licensing/certifications as needed

Tech Stack (Proposed)

ComponentTechnology
FrameworkNext.js
DatabasePostgreSQL
AuthNextAuth.js or Clerk
CRM BackendCustom Prisma models
TicketingCustom + SLA logic
SchedulerCustom agentic system
HostingVercel or self-hosted
EmailResend or SendGrid

Competitive Research (TODO)

KC MSPs to Analyze

  • (Research local competitors)
  • Pricing models
  • Service gaps
  • Reviews/reputation

Low Voltage Contractors

  • (Research local competition)
  • Certifications required
  • Insurance requirements
  • Typical contract sizes

Security Lab Infrastructure

Status: ✅ Operational (2026-02-03)

Dedicated security testing environment for NTS service development and client security audits.

ResourceDetails
VM 200Kali Linux (kali-pentest)
HostProxmox @ 192.168.1.144
Specs4GB RAM, 2 cores, 60GB disk
NetworkLAN access via DHCP

Capabilities

  • Penetration testing & vulnerability assessment
  • Network security audits
  • Client infrastructure testing (isolated)
  • Security tool benchmarking
  • Compliance validation
  • Pi-hole + Unbound recursive DNS (no upstream leaks)
  • WireGuard VPN for secure remote testing
  • Vaultwarden for credential management

Next Steps

  • Security lab VM deployed (Kali)
  • Recursive DNS (no third-party upstream)
  • Password manager infrastructure (Vaultwarden)
  • Market research deep-dive
  • Competitive analysis
  • Website scaffold
  • Logo/brand design
  • Business plan formalization
  • Partner pitch deck
  • Licensing/insurance research

Administration